A Rant on General Public Stupidity

[BeetleJuice]

All examples that follow happen when you have a store full of people. What REALLY sticks in my craw with working in this type setting is
Example 1) A customer walks up to the counter and hands you a 20 dollar bill. Thats it. No hello, no explanation as to what they want or what they are paying for. And then they just STAND there looking at you with a look of expectation on their faces.

DUH people!!!!!!! I ain't a mind reader here and in your case that would be a useless ability ANYway because theres nothin up there to READ!!!!!

Example 2) A customer walks up and says "I want a pack of cigarettes"
Ummmmmmmm......ok. Elaborate please. We carry over 200 different names of cigarettes ranging anywhere from $1.35 per pack to $3.51.


Example 3) Customer walk up to counter and lays out an arm full of itmes. You ring them up, giving them the total and ten they tell you "I want X# of lottery tickets"
Theres signs all over the friggin counter stating that THIS register is NOT for selling tickets and signs indicating WHICH register does. Not only do I now have to void the sales, but you have just wasted the time of myself, you AND the people behind you in line.

And Last one for now. Example 4) Customer comes in, buys beer, gas, cigarettes. One of any of those items and then raises hell about the price. Let me clue you in.
On gas, cigarettes and beer, the VENDOR sets the price. Not us. They decide what or inventory will be as well.
We are called on a daily basis and told what the gas prices are, and the beer vendors stock and price the beer and the tobacco companies make you sign contracts for selling their products.


Not everyone does this but it happens enough to warrent a rant. Just really had to get this off my chest


There ought to be a Law........

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Go ahead and say my name three times...... I dare ya

One of these days we will look in our microscopes and find ourselves staring right into God's eyes, and the first one who blinks is going to loose his testicles.


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Chihuahuas</A>


The Book Worm (http://www.thebookworm.0catch.com)

[nutmeg]

*laughs her @$$ off all the way to china*

[Serendipity]

Hey BJ, I could live with Ex #1. Folks wanna give me money, who am I to argue? http://www.dumblaws.com/ubb/biggrin.gif

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Beware The Wrath of Mod!
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[bi-blonde]

In response to example #1: I was late for work one morning and stopped into a busy gas station to fill up and get a cup of coffee. I get to the counter and I'm busy flustering in my purse for my wallet because I'm in a hurry. I throw a $20 on the counter. the girl quickly counts my change and hands it to me. I get in my car and haul butt to work.

After work, I stop again to get some take out for dinner. I'm counting the money leftover from the $20 I gave to the casheir at the gas station. WHOA I have way more than I should! Turns out she never rang me up for the gas I pumped.
She never asked me "will that be all?" and I assumed that she knew I was pumping gas.

and as far as the smokes go, I always tell them exactly what I want, sometimes having to repeat it, because if I don't get my Marlboro light 100's in a BOX, not softpack!, I get pretty darn aggrivated!

[cleoeo]

1) "Yes Sir, $20. What are you buying?"
2) "Yes Sir, what kind? We've got more different flavors of smokes than we do gum"
3) "Yes Sir, I'll finish this sale but if you want lottery tickets you have to get them over there. Security reasons I guess, they're all winners"
4) "Yes Sir, I hate it too. With the smoke tax, gas tax, and booze tax it's getting so a guy can't afford to drink and drive anymore"

Give 'em a smile and a corny response and you'll turn a clueless hostile jerk into a clueless friendly jerk. It works.

[xV35ballx]

May I join in on the rant? 'Cause I work in retail sales. And I get some REALLY irritating people in the store.

For example, yesterday I had a customer pay for a $31.39 purchase with a $100 bill, & not bat an eye. We start the day off with only $200 in the drawer. So this eliminated most of our change making abbilities for the night.

Then we have the true idiots. The ones who don't even have a single clue as to where they are, or what we sell. How hard is it to realize that Ashley Avery's Collectables is probablly not affiliated with James Avery Jewelry?

My favorite? That would be the woman who walked in, looked around the store, & said, "Oh! I get it now. You sell collectables. Ashley Avery's Collectables. I get it!" And then walked out.

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Men play games. Women know the score.

[Enforcer]

http://rockbottomdlux.freewebspace.com/smilies/BangHead.gif
Rock just has a smily fur evrything don't he...


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Phoenixes RULE!
Come to Enforcer's pizza shack!

Respect my authority!BEEFCAKE!

[BeetleJuice]

Originally posted by xV35ballx:
May I join in on the rant? 'Cause I work in retail sales. And I get some REALLY irritating people in the store.

For example, yesterday I had a customer pay for a $31.39 purchase with a $100 bill, & not bat an eye. We start the day off with only $200 in the drawer. So this eliminated most of our change making abbilities for the night.

Then we have the true idiots. The ones who don't even have a single clue as to where they are, or what we sell. How hard is it to realize that Ashley Avery's Collectables is probablly not affiliated with James Avery Jewelry?

My favorite? That would be the woman who walked in, looked around the store, & said, "Oh! I get it now. You sell collectables. Ashley Avery's Collectables. I get it!" And then walked out.




Hey VBall!!! I hear where you are coming from. Same thing will happen where I work except its C note for a 25 cent pack of gum. I ain't kiddin'..... 27 cents with tax


Tune in tomorrow for Rant part duex.....



------------------
Go ahead and say my name three times...... I dare ya

One of these days we will look in our microscopes and find ourselves staring right into God's eyes, and the first one who blinks is going to loose his testicles.


<A HREF="http://www.angelfire.com/my/chihuahuas" TARGET=_blank>My
Chihuahuas</A>


The Book Worm (http://www.thebookworm.0catch.com)

[Idnew]

Oh those are good. Cleoeo has some great comebacks for them though which is usually what I do when dealing with stupid people. If somebody tries to pay me with a $100 bill and I know it will make me be short on small bills I just tell them I can't break it and so far they either whipped out a credit card or went and got change.

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[cleoeo]

The dolts using a $100 bill to make a small purchase are trying to be "bigshots". They truely are clueless. You should keep a stack of old wornout greasy creased sweatstained snotty $5 and $1 bills handy so you can give them change.
I actually know a guy who never pays for anything with less than a $50 bill. He brings the small bills he gets in change to the bank to exchange for bigger bills. The guy's a real asp.

[~wildangel~]

Good comebacks Cleo!

Hiya Beetle! I can only imagine what you run into working at any place that sells gas and liquor!lol http://www.dumblaws.com/ubb/biggrin.gif

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[BeetleJuice]

Wild, Don't forget we have te "New" Lottery now too.
We are talking real rocket scientists here. Just this past sunday, maybe saturday night, a guy calls up after the nnumber pick. Says he got the winning numbers. As I have not been trained on that particular part of the lottery, I explained he would need to come in the next morning and go over it with the manager.
Well, he shows up the next evening, and again I'm working. He hands my co-worker the ticket and she scans it in the terminal. It pops up with a winner. The catch is, he claims its an 80 dollar winner and the machine says its a 40 dollar winner. Again this is AFTER the manager has left for the day. I tried to call her but no dice.
After waiting for about 15 minutes, (during which this guy is REALLY starting to get on my nerves with his b!tchin) he decides to take his ticket and would call back.
He does. I explain the manager still hasn't called.
He insists on having a "confrontation" His words....not mine. He also wants to have this confrontation with my co=worker. This is not happening. He gets ruder. I finally tell this jerk that "Look, I do NOT make the rules. You are disagreeing with the payout amount. You'll need to talk with her and her only. You will NOT verbally abuse my co-worker, you will NOT collect any monies, and you will NOT harrass myself or the other employees here again. I apologize if this is an inconvienence for you but THOSE are the rules. You have a problem with them, take it up with the friggin STATE as THEY are responsible for the rules, NOT me."
Manager straightened him out the next day

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Go ahead and say my name three times...... I dare ya

One of these days we will look in our microscopes and find ourselves staring right into God's eyes, and the first one who blinks is going to loose his testicles.


<A HREF="http://www.angelfire.com/my/chihuahuas" TARGET=_blank>My
Chihuahuas</A>


The Book Worm (http://www.thebookworm.0catch.com)

Women play games and men don't know the score.

[BeetleJuice]

PART TWO:

Customer comes up to pay for whateveer it is they are getting. I ring it up and tell them the total. They hand me plastic. I ask debit or credit. Here comes the tricky part.....
They say either "whatever" or in some instances, Debit.
ALL RIGHT!!!!! The first question is answered. The PIN pads are sitting right beside the registers IN PLAIN SIGHT!!!!!!!!
Customer stands there like a rock. Wait. I'm insulting rocks. They're much smarter that my average customer. I have to get their attention, and almost physically place their hand on the PIN pad. Some times I think i need to put the PIN number in FOR them.
GEEEEEEZZZZZZZ

------------------
Go ahead and say my name three times...... I dare ya

One of these days we will look in our microscopes and find ourselves staring right into God's eyes, and the first one who blinks is going to loose his testicles.


<A HREF="http://www.angelfire.com/my/chihuahuas" TARGET=_blank>My
Chihuahuas</A>


The Book Worm (http://www.thebookworm.0catch.com)

[xV35ballx]

*lol @ Tramp433* Glad to know someone finally noticed my sig.!

As for customers: we've had several come in & ask the difference between glass & crystal! We also heard a parent tell their child that the dog they were looking at was glass when it's reall crushed stone! http://www.dumblaws.com/ubb/rolleyes.gif

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Men play games. Women know the score.

[Lis]

Originally posted by BeetleJuice:

ranging anywhere from $1.35 per pack to $3.51.

Tell me you're joking...I know theres a bit of a difference between the Aussie and US dollar but out ciggarettes cost around $9.60 for 25! My god....what a rip off!

[BeetleJuice]

Originally posted by Lis:
Originally posted by BeetleJuice:

ranging anywhere from $1.35 per pack to $3.51.

Tell me you're joking...I know theres a bit of a difference between the Aussie and US dollar but out ciggarettes cost around $9.60 for 25! My god....what a rip off!

Just FYI, our cigarette prices just went up. Major brands are now $3.66 with tax.

EDIT: Forgot to mention. Theres only 20 per pack here, not 25.


/Rant On

Customer comes in and wantsd to pay for gas.
I ask "Which car ma'am?"
She says "Out there" and waves towards the pumps. Theres 6 cars sitting at the pumps at this time. 3 have yet to pump gas. 3 have already finished.
She fails to give a description of her vehicle and expects me to pull thins info from her mind.
I say "I still don't know which car you are refering to ma'am."
She looks at me like I'm stupid.
Finally she says "Forget it" and startsd to leave.
As she heads out the door I tell her "Ma'am, unless you tell me which car it is when theres 6 sitting out there i cannot help you. I am not a mind reader and in your case it woouldn't do me any good since theres nothing to read in the first place."
The whole place cracks up.

------------------
Go ahead and say my name three times...... I dare ya

One of these days we will look in our microscopes and find ourselves staring right into God's eyes, and the first one who blinks is going to loose his testicles.


<A HREF="http://www.angelfire.com/my/chihuahuas" TARGET=_blank>My
Chihuahuas</A>


The Book Worm (http://www.thebookworm.0catch.com)

[This message has been edited by BeetleJuice (edited April 10, 2002).]

Working in a record shop, I loved the people who'd but a CD for say £12.99, had over £20, and then rummage around and produce a penny piece 'to help with the change'.....you never knew what to say

[Lis]

*LMAO* hehehe I am nodding in agreement...my head hurts http://www.dumblaws.com/ubb/wink.gif

[BeetleJuice]

.....And you wanna know what REALLY makes me wanna go Postal???????

Five minutes beofree closing time. 5 people wlak in the doors. Two get what they want and get out fast. The other 3???? They're BROWSING!!!!!!!!!! They spend the next 20 frelling minutes looking at EVERYthing on the shelves.
Then one of them FINALLY decides he's found what he wanted. Brings it to the coounter and I ring it all up. Then he wants to know how much a carton og XXXX cigarettes are.. I give him the price and he says ok. I ring them up. He THEN procedes to count out 23 dolloars out in SILVER!!!!!!!
He spends 10 more minutes counting change. OK we're good now. Until he decides he doesn't have enough change to pay for the cigarettes. Then he pulls out a twenty and a five bills.
Can I strangle him now????

------------------
Go ahead and say my name three times...... I dare ya

One of these days we will look in our microscopes and find ourselves staring right into God's eyes, and the first one who blinks is going to loose his testicles.


<A HREF="http://www.angelfire.com/my/chihuahuas" TARGET=_blank>My
Chihuahuas</A>


The Book Worm (http://www.thebookworm.0catch.com)